| Ordering Information Shipping Discus fish are unlike other tropical Fish. Discus Owners for that Matter are unlike Other Tropical fish Owners. We understand the value of your shipment and only recommend the best possible way to get them safe and sound to you. So with this in mind we recommend Same day "counter-to-counter" / “Airport to Airport” service by most major airlines. US AIRways…..Delta Airlines….. SOUTHWEST Airlines…..and continental Airlines To all major cities, Freight Collect. CHARGES WILL VARY BY ORDER/QUANTITY SIZE. WE ONLY SHIP WITHIN THE CONTINENTAL UNITED STATES NOT RECOMMENDED BUT WILL SHIP IF BY NO OTHER MEANS POSSIBLE. Airborne Express or Federal Express Overnight Delivered to your door by 12:00 noon to all major cities in the U.S.A. SHIPPING FREIGHT CHARGES are a FLAT FEE OF $95.00 1 or 2 Boxes. Freight Cost Customer pays ALL ACTUAL shipping charges. All boxes will be sent Freight Collect, or pre-paid by request Refusing Shipment If customer FAILS TO PICK UP HIS/HER SHIPMENT or declines the shipment due to the freight charges, NO REFUND will be made! Payment We accept Personal CHECK or Money Orders and Pay-Pal…. Personal checks however have to clear our bank, before we will ship your order. When using Pay-Pal please include the 2.9% pay-pal service charge to your total! Live Arrival Guarantee Policies Live Arrival Guaranteed: Any D.O.A. (dead on arrival) must be reported to AQUASPHERE DISCUS at (813) 571-1494 within 6 hours of arrival time. If any FISH do not arrive alive, we will replace the DOA Fish, free or give you credit towards any future orders, (Excluding SHIPPING Costs) as long as the customer follows the PROPER procedures: 1. Within 5 hours of arrival you must notify AQUASPHERE DISCUS by Phone, or E-mail. 2. Keep the D.O.A Fish. EITHER, e-mail us a picture of the dead fish or freeze the fish in clear wrap/freezer bag. We may request it to be shipped to us. 3. DO NOT RETURN THE FISH WITHOUT CONTACTING US FIRST. We will give you an RMA Number. Note - Do not return any fish without prior authorization. Our minimum shipping order for discus is $100.00 excluding freight charges. If you wish to come and get your discus, we waive the minimum order. Personal Visits are by Appointment ONLY. Call FOR AVAILABILITY OF OUR CURRENT STOCK, CALL, or E-mail your orders today! LIVE ARRIVAL GUARANTEED |
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Aquasphere Discus
